🎥 Role-play with an AI Agent
Testing your AI Agent is a crucial step in validating that it behaves as expected. Role-playing with your agent allows you to simulate real interactions by calling your phone and observing its responses in real-time. This helps ensure that scripts, flows, and variable substitutions function correctly before deploying the agent in a live environment.
Key benefits:
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Customizable Scenarios: Tailor conversations for different industries, products, or service tiers.
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Real-Time Feedback: Get insights on tone, pacing, question flow, and missed opportunities.
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Embedded in Workflows: Seamlessly launch role-play from contact records, playbooks, or sequences.
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Track Progress: Monitor performance across reps with engagement scores and training history.