Campaign-level Notifications (Email/Webhook) - [New]
This feature enhances operational efficiency by keeping teams informed about critical campaign events, reducing downtime, and improving customer engagement.
The Campaign Notifications feature allows users to configure automated alerts for specific campaign events. These notifications can be sent via Email or Webhook, enabling real-time monitoring and response to critical campaign activities. Users can set up different event triggers and define their preferred notification method for optimized workflow efficiency.
Key Features
• Event-Triggered Notifications – Receive alerts for predefined campaign events such as reports, new contacts, or missed agent calls.
• Multiple Delivery Methods – Notifications can be sent via Email or Webhook, allowing flexibility in integration with third-party tools.
• Customizable Webhook Methods – Choose between GET, POST, PATCH, DELETE, or PUT when using webhooks.
• Real-Time Monitoring – Ensure campaign performance is continuously tracked with automated alerts.