Skip to content
  • There are no suggestions because the search field is empty.

Aggressive Dialer TCPA Filter [Fix]

Dialer Blocker Incorrectly Filtering Non-Holiday-Dial-able Numbers

Issue:

The dialer blocker was incorrectly identifying and filtering out non-holiday-dialable numbers, significantly reducing the dial-able pool. While this behavior was compliant, it resulted in a limited set of outbound dials. This is more apparent in low dial range (250/hr). Not affecting high throughput campaigns